IGNITRAThe 180-Day Return Window
The seller’s written policy allows physical-product returns that arrive at the fulfillment center within 180 days of the original order or purchase date. This is an arrival deadline. It is not measured from delivery to your home, and sending a message or posting a parcel before day 180 does not replace the requirement that the return arrive in time.
Allow for transit when deciding when to send a return. Keep the original receipt so the purchase date can be checked accurately. This affiliate website does not approve refund requests, receive returned bottles or determine whether a parcel satisfies the seller’s deadline.
Return Every Bottle
The written procedure requires all bottles from the purchase to be returned. That includes empty, partly used and full bottles, together with any bottles supplied free, as bonuses or as gifts. The policy therefore requires more than returning only the unused portion of a package.
Keep the containers if you may later use the guarantee. Brief marketing language about returning unused bottles should not be read as removing the written all-bottle requirement. When a particular order contains an item whose treatment is unclear, ask product support for instructions tied to that order.
Information Inside the Parcel
Include the ClickBank order ID, your full name, full delivery address, email address and telephone number inside the return parcel. Include the original packing slip if available. These details help the fulfillment service match the physical return to the purchase record.
If the order number is missing, use the receipt or ClickBank’s Find My Order service to locate the transaction. The retailer may ask for the purchase email and an identifying detail such as the order number, the last four digits of the card or the billing postal code. Use the official service for those details rather than sending full payment-card information to this guide.
Where to Send Physical Returns
The published return address is: 19655 E 35th Dr #100, Aurora, Colorado 80011, United States. This is the seller’s returns destination. It is not the address of this affiliate website’s operator.
The purchaser pays return postage at all times under the written policy. Choose a method that lets you retain evidence of dispatch and arrival, because the deadline depends on receipt at the facility. This is a practical recordkeeping suggestion, not a statement that a particular carrier or service is mandatory.
Shipping Costs and Refund Timing
International outbound shipping charges are expressly nonrefundable. Return postage is the customer’s responsibility. The guarantee should therefore not be described as an unconditional promise to recover every cost associated with a purchase and return.
The policy states that a refund is credited within three to five business days after the returned-product information is processed, depending on the bank. Keep the return information and watch the original payment account. Contact support with the order details if the expected processing information or credit needs clarification.
A parcel refused at delivery or returned because of an incorrect address follows the shipping policy’s separate statement: a refund less associated shipping charges is made once the goods are received at the returns facility. That process should not be confused with an ordinary customer-arranged guarantee return.
Digital Products and Separate Transactions
For digital products, the written policy directs customers to request a return through support within 180 days of purchase. A digital-product request does not involve mailing bottles. Use the relevant order details so support can identify the item and transaction.
The seller notes that upgrades can appear as separate transactions. Check the receipt for the item you want help with instead of assuming that a request concerning one purchase automatically covers another. The current Ignitra offer is described as a one-time purchase, but any separately accepted item should still be reviewed on its own order summary.
Getting Help With a Return
Product support is available at support@renewproducts.zendesk.com. Its published aim is to respond to emails within twenty-four hours. Ask the seller to clarify a particular order’s return instructions when necessary, and retain the response with the receipt.
ClickBank provides order lookup and transaction support if you need to locate a purchase or pursue a billing issue. A refund request and cancellation of a subscription are different actions in the retailer’s support system. Do not assume one automatically performs the other for any separately purchased recurring service.
This page summarizes the published procedure and identifies the material conditions that matter before buying. Check the seller’s current policy and your actual order record when starting a return. The contact page distinguishes product support from retailer assistance.
