Who Fulfills Your Purchase
Ignitra orders are fulfilled by the seller’s fulfillment service after purchase through the external ordering system. This affiliate website does not pack, ship or track parcels. Keep the purchase receipt and order number so the seller can locate your transaction when you ask about a delivery.
The information below reflects the seller’s written shipping policy. It provides practical estimates and procedures, rather than a guaranteed delivery date for every address. Review any destination-specific details shown when placing your order.
Dispatch and Estimated Transit
The written policy lists dispatch on the next working day. Orders placed Friday, Saturday or Sunday normally ship on Monday, excluding US postal holidays. The working-day schedule is distinct from the time the carrier needs to transport the parcel after dispatch.
Estimated transit is five to seven business days within the continental United States and ten to fourteen business days internationally. These are delivery estimates. They should not be treated as promises that a package will arrive on a particular calendar day.
The seller’s written policy is used here in preference to shorter sales-page statements that give different delivery estimates. If an arrival date matters to your plans, ask product support about the destination and current order status before relying on a general estimate.
Tracking and Carriers
The policy names UPS and FedEx as shipping carriers, with USPS participating in the final leg of US deliveries. A shipping notification containing a tracking link is sent the day after the order ships. Use that link to follow the carrier’s reported progress.
If you cannot locate the message, check the email address used for the purchase and its spam folder. Contact support@renewproducts.zendesk.com with the order number and a concise description of the issue. Do not send full card details in an ordinary support email.
US and International Charges
The current three-bottle and six-bottle offers include free US shipping. The two-bottle starter offer is displayed with an additional shipping charge. Confirm the actual amount on the checkout summary before paying, because the guide does not set or collect that charge.
The international shipping policy states a charge of $30 per product purchased. Its wording does not establish here whether a particular checkout selection is treated as one product or multiple products, so rely on the destination’s displayed total for the actual order. International customers are responsible for customs charges.
International outbound shipping fees are not refundable under the written policy. The buyer also pays return postage if returning physical products. These costs should be considered separately from the product price when comparing a larger package with a starter order.
Address Issues and Delivered Parcels
Check the delivery address before submitting the order. The policy states that refused parcels or parcels returned because of an incorrect address are refunded less associated shipping charges once received by the returns facility. Contact the seller if an address problem is discovered; this guide cannot change fulfillment instructions.
The seller does not require a delivery signature. Arrange a secure place to receive the parcel. If tracking reports delivery but the parcel is missing, the policy directs the purchaser to investigate with the carrier and excludes seller responsibility for a stolen parcel marked as delivered.
For a tracking discrepancy, retain the tracking reference and describe what the carrier reports when contacting support. Product support and carrier tracking serve different roles: the seller can identify its order record, while the carrier supplies information about the delivery scan and route.
Delivery and the Return Period
The return deadline is based on the original order date, not the date the parcel arrives at your home. All bottles must reach the fulfillment center within 180 days of that original date. A request or postal dispatch before the deadline does not itself satisfy the arrival requirement.
Read the refund procedure for the return address and information to include. Keep bottles and the order receipt if you may use the guarantee. For direct assistance, consult the seller and ClickBank support routes.
